Customer Support

Payment

We currently provide three payment methods: Favepay, FPX and Direct Bank Transfer.

 

Delivery Information

Standard Delivery – Standard Shipping is fixed fee of RM6.00.

Free Standard Delivery – Free Standard Shipping for purchase above RM200.

All Standard Shipping comes with tracking from the courier. You will receive your tracking notification within 1-3 working days.

 

Self-Collection

For orders that have opted for self-collection at our Setia Alam Store, kindly collect the orders within 1 month from the time the order is ready for collection.

 

Same Day Delivery (Klang Valley Area only)

We provide same day delivery service to our customer within Klang Valley by using Lalamove and Grab. Please contact our main line 016-2107355 for same day delivery arrangement, the delivery cost is subject to actual fare incurred.

 

Rewards Points System

Collect 1 reward point for every RM1 spend in our store. Walk in customer is also entitled for point collection.

Every 100 points is entitled for RM1 rebate.

 

Return & Exchange

Returns must be done within seven (7) working days based on the purchase date on receipt. General requirements for returns/exchange are as follows.

You may exchange your item for any of the following reasons:

• You received the wrong item in your package.

• Change of minds. The exchange item has to be equal or above value of product purchase.

The goods must be in new and unsealed condition. Exchange with the reason of “change of minds” shall bear the delivery charges if any.